Portfolio

One person.
Every hat.

A website needs a designer, a writer, an SEO person and someone to keep it all moving. So does a month of social media, a brochure, an ad campaign or a new system. Here's a look at what I've built for business owners, and the hats I wore to get each one done.

Results

Real businesses.
Real growth.

Behind the websites and graphics are businesses that grew. A few of them:

AZ Easy CPA · Chandler bookkeeping firm

$90K to $300K

Revenue more than tripled in two years.

AZ Easy CPA went from about $90K in revenue to $250K to $300K in two years, and it's growing again. I built the website and landing pages, run the Google Ads, write the blogs and social posts, designed the brochure and built the system they use to track every lead and call.

  • Website designer
  • Ads manager
  • Content writer
  • Systems builder
  • Business developer
See the work
Law firm

Bigger office

From one phase to the next, with a bigger team.

Over two to three years I helped a law firm grow from where it was into a bigger office with a larger internal team. I wrote the SOPs so the team could work the same way every time, ran the marketing and built the processes that let the attorneys hand work off with confidence.

  • Operations manager
  • Marketing manager
  • SOP writer
  • Team trainer
Tax firm

Grew the team

Systems and marketing that made room to grow.

I helped a tax firm do the same: documented how the work gets done, organized the marketing and built the internal structure so the owner could add people and take on more clients without everything running through them.

  • Operations manager
  • Marketing manager
  • SOP writer
Marketing agency

$500 to $20K

From $500 websites to $20K projects.

I helped transform a marketing agency from selling $500 websites to $15,000 to $20,000 websites and $1,000 to $3,000 monthly marketing programs by repositioning the offer, the brand and the sales process.

  • Business developer
  • Brand strategist
  • Sales
Flow Tasks, Business dashboard by Hillary Scott
More pictures
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Systems & operations · Business dashboard

Flow Tasks

A custom business dashboard that runs daily tasks, client projects, networking and sales in one place. Each area has its own hub with due dates, pinned work and quick views.

4 hats, one person
  • Systems builder
  • Operations manager
  • Web developer
  • Chief of staff
Flow Team, Assistant management system by Hillary Scott
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Systems & operations · Assistant management system

Flow Team

An assistant desk system built into Flow Tasks for delegating work to a remote team. Each assistant gets a desk with daily routines, tasks, call logs, hours, paperwork and training.

4 hats, one person
  • Systems builder
  • Operations manager
  • Team trainer
  • Web developer
Sales Lead Tracker, Sales CRM by Hillary Scott
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Systems & operations · Sales CRM

Sales Lead Tracker

A lead tracker that shows every prospect by stage, flags hot leads and suggests the next follow up. Each lead opens into a full profile with progress, tasks and notes.

3 hats, one person
  • Systems builder
  • Sales manager
  • Web developer
Client Expense Portal, Client portal by Hillary Scott
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Client Expense Portal, picture 1
Systems & operations · Client portal

Client Expense Portal

An online portal where a client sees her business expenses organized the way her tax preparer needs them. It tracks receipts, flags missing information and exports to Excel.

3 hats, one person
  • Systems builder
  • Bookkeeping assistant
  • Web developer
Connect Flow, Networking & sales system by Hillary Scott
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Systems & operations · Networking & sales system

Connect Flow

A networking and sales system that keeps every contact, follow up, meeting note and task in one place. It helps business owners who network turn introductions into referrals and clients without anything slipping through the cracks.

3 hats, one person
  • Systems builder
  • Sales coach
  • Web developer
Client Leads Portal, Client sales center by Hillary Scott
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Systems & operations · Client sales center

Client Leads Portal

A sales center where a business sees its new leads, logs calls and knows exactly who to follow up with today. It also shows where leads come from, so owners can see which marketing is bringing in business.

3 hats, one person
  • Systems builder
  • Sales manager
  • Web developer
Growth Plan, Growth plan & roll out by Hillary Scott
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Systems & operations · Growth plan & roll out

Growth Plan

A marketing growth plan that groups every tool by goal and turns the roll out into a box for each thing to create, with short steps to tick off. It gives owners and their team one clear page to follow from launch to monthly upkeep.

3 hats, one person
  • Business developer
  • Marketing manager
  • Project manager
Client Onboarding, Client onboarding by Hillary Scott
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Systems & operations · Client onboarding

Client Onboarding

A Start Here section that walks new clients through three simple first steps, from a strategy session to building and ongoing check ins. It helps visitors know exactly where to begin.

3 hats, one person
  • Business developer
  • Systems builder
  • Copywriter
Contractor Onboarding Packet, Team onboarding by Hillary Scott
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Systems & operations · Team onboarding

Contractor Onboarding Packet

A contractor packet with an independent contractor agreement and NDA, paired with training lessons on each assistant's desk. It helps a growing business bring on remote help quickly while keeping client information safe.

3 hats, one person
  • Operations manager
  • Team trainer
  • Systems builder
AZ Easy CPA, Proposal & engagement letter by Hillary Scott
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Systems & operations · Proposal & engagement letter

AZ Easy CPA

A branded proposal and engagement letter system for a growing bookkeeping and tax firm. A short intake turns into a polished PDF with services, terms and a signature page, ready to send for e-signature. Shown with a sample client and the pricing blurred.

3 hats, one person
  • Systems builder
  • Copywriter
  • Business developer
Monthly Expense Report, Client report (PDF) by Hillary Scott
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Systems & operations · Client report (PDF)

Monthly Expense Report

A branded monthly report that gives a client a snapshot of her expenses and a clear list of what is still needed. Private details are blurred in this preview.

3 hats, one person
  • Bookkeeping assistant
  • Report designer
  • Copywriter
Behind every example

Several roles.
Same week.

Most of these were built while I was also answering a client's phones, running a leadership meeting, sending a newsletter or fixing somebody's Google Business Profile. That's the job: step into whatever role is needed, often more than one at a time, and keep all of it moving.

You get the designer, the writer, the marketer and the project manager in one person who already knows your business. No handoffs, no agency markup.

Hats I wear most
  • Remote assistant
  • Website designer
  • Graphic designer
  • Copywriter
  • Marketing manager
  • Social media manager
  • Ads manager
  • SEO
  • Brand strategist
  • Project manager
  • Business developer
  • Chief of staff
  • Fractional COO
Contact Hillary