Your business' Swiss Army knife.
Assistant in the morning, web designer by lunch, marketing manager by the afternoon, and usually all three at the same time. I step into whatever role your business needs, so you hand it to one person instead of hiring five.
Not sure yet? Take the 60 second quiz: Do you need a Hillary?
Your list is full, the work still needs to get done, and there simply aren't enough hours in the day.
It's outside your skill set, unfamiliar, or taking far too long to figure out on your own.
Some tasks drain your time and energy. Hand them off and focus on the work you actually want to be doing.
Drag the handle. Every line on the left is something business owners have told me is sitting on their list. On the right is what it looks like once it's handed off, and which hat I wore to do it.
Same list. One person wearing five hats. You get back to selling and doing the work that brings in the money.
Think of me as your business' Swiss Army knife. Start with the tool you need today and add another whenever you need it. It's still me, so nothing gets lost in a handoff and nobody needs to be brought up to speed.
No sign up needed to see your answer. A little funny, a little too accurate.
Revenue comes from two things: selling and doing the work your clients pay for. Every hour you spend on admin, posting, fixing the website or chasing paperwork is an hour taken away from both.
Hand me everything else, and put your time where the money is.
Here's what a real week looks like. Different businesses, different roles, all moving at once, and none of them waiting on someone else.
In progress A new multipage website for a commercial fire protection company serving Phoenix and the East Valley. It covers inspections, testing and repair, with service pages, a blog and a property manager section.
In progress A new multipage website for a valves, controls and automation company. It puts the field crew and their real job photos front and center.
In progress A rebuilt website for a Washington CPA firm offering tax planning, bookkeeping and accounting. It includes industry pages, service area pages and a blog.
A TikTok for a public car auction in Peoria, Arizona, grown to 86.4K followers with bilingual English and Spanish videos. One video passed 150K views.
Branded posts for a Chandler bookkeeping and tax firm, including Meet Chris promos, Arizona fun facts, service posts, Chris' Advice and holiday graphics. Planned for Facebook and LinkedIn alongside the firm's weekly blogs.
Brand posts built on the designer's own project photos, plus design process questions and Arizona and Scottsdale fun facts for a Scottsdale custom home designer. Posted to Facebook and Instagram with matching Google Business posts.
Most of my clients use me in more than one role at once. These are a few of the businesses that grew while I wore the extra hats.
$90K to $300K
AZ Easy CPA went from about $90K in revenue to $250K to $300K in two years, and it's growing again. I built the website and landing pages, run the Google Ads, write the blogs and social posts, designed the brochure and built the system they use to track every lead and call.
Bigger office
Over two to three years I helped a law firm grow from where it was into a bigger office with a larger internal team. I wrote the SOPs so the team could work the same way every time, ran the marketing and built the processes that let the attorneys hand work off with confidence.
Grew the team
I helped a tax firm do the same: documented how the work gets done, organized the marketing and built the internal structure so the owner could add people and take on more clients without everything running through them.
$500 to $20K
I helped transform a marketing agency from selling $500 websites to $15,000 to $20,000 websites and $1,000 to $3,000 monthly marketing programs by repositioning the offer, the brand and the sales process.
I've been building businesses since 2005 and self-employed since my mid-20s. I've grown a web agency from $500 websites to $15,000 to $20,000 projects and $1,000 to $3,000/month packages, and have repositioned 50+ businesses over the last 15 years.
I'm a problem solver for business owners. Bring me the thing you don't have time for, don't know how to do, or just don't want to do. Some days that makes me your assistant, some days your designer or your strategist, and most days a little of each. I'll figure out a way to get it done and make your life easier in the process.
Cool people share their fries.
All green lights.
80% chance of quick questions.
It's 98 degrees in Arizona and you're calling it fall.
Be so good they can't ignore you.
Your to-do list called. It wants to see other people.
“When something comes up that I don't have time for or don't want to figure out… I just give it to Hillary.”
“She is not only a master at crystallizing a challenge and executing a solution, but she also has the versatility to help me with effective business growth strategies and solution implementation.”
“Hillary truly listened to my needs and delivered a solid website that funnels people into requesting a quote, just what I wanted. I'd strongly recommend anyone to save their time and have Hillary do it.”
“Hillary was responsive, easy to collaborate with, and made the setup process clear and organized. I especially valued her willingness to explain things and keep everything moving forward smoothly.”
“Yes, 100% would recommend you to someone else and yes, 100% would work with you again and fully intend to. I really appreciate all your insight and help!”
A practical way to document business processes so your team can follow them without calling you every time a question comes up.
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Read moreHillary Scott is the get-it-done expert behind The Hillary, based in Chandler, Arizona. She has 20+ years of experience building businesses and has repositioned 50+ businesses over the last 15 years. Clients call her the efficiency master and a Swiss Army knife for business owners. She steps into whatever role a business needs, from remote assistant and website designer to marketing manager, chief of staff and fractional COO, and often several at the same time.
Yes, and most clients have me in two or three. One week I might answer your phones, update your website and run your Google Ads, all at once. Because it's the same person, nothing gets lost between roles and you don't have to explain your business five times.
Because your hours are the revenue engine. Money comes from selling and from doing the work your clients pay for. Every hour you spend on admin, marketing, the website or paperwork is an hour taken away from both. Hand off the rest and you can put your time where the revenue is.
Just about anything that helps you get more done: your inbox, calendar, admin tasks, sales, websites, marketing, graphic design, bookkeeping support, operations, and those random projects that have been sitting on your list for months. I step into whatever role you need, and often a few at once. If you don't have the time, don't know how, or just don't want to do it, ask.
Yes, and I have assistants. I'm hands on with every client, and you work directly with me. My assistants help me get more done for you, and I stay responsible for making sure everything gets done right.
Need tasks taken off your plate? Remote assistant. Need to be found and stay visible? Marketing manager. Need a new or better website? Website designer. Need a plan for the whole business? Business developer. Have one specific question? Business consultant. Need a right hand on your priorities? Chief of staff. Need someone keeping operations running with your team? Fractional COO. Need more than one? Most clients do, and it's still just me. Not sure? Ask, and I'll point you to the right mix.
Yes, when it helps. AI is great for speeding up research, first drafts and organizing information, which saves you time and money. But I don't hand your business over to a robot. Everything is reviewed, edited and finished by me, so it sounds like you and gets done right.
No. I'm based in Chandler and work with business owners across Gilbert, Mesa, Tempe and the Phoenix area. Most of my work happens remotely, though, so I help businesses anywhere.
It depends on what you need. Remote assistant support is $55/hr with 5+ hours a month. Marketing management starts at $500/mo and websites start at $300. Business development is $75/hr, chief of staff support is $75 to $90/hr, fractional COO support is $125/hr and business consulting is $175/hr. Tell me what's on your list and I'll give you a clear number.
Tell me about the thing you don't have time for, don't know how to do, or just don't want to do. The task that's been sitting on your list for months or the part of your business you'd love to stop thinking about.
I'll get back to you personally to talk through what you need and the best way I can help. No pressure, no long contracts. Just a conversation.
