Fractional COO
Light operational leadership as part of your team.
Someone overseeing the details, improving how things run, and building systems that support your growth, so you can stop managing everything and get back to leading.
What does a fractional
COO do?
Who it's for
- Owners who are the bottleneck for every decision
- Growing teams that need more structure
- Businesses not ready for a full-time COO
- Owners ready to step back from daily details
A fractional COO is part-time operational leadership. It's the person who makes sure your business runs smoothly day to day, without the cost of a full-time executive.
I work alongside you and your team to oversee the details, improve how things get done, and build the systems, processes and accountability that let the business grow without everything running through you.
You stay focused on vision, clients and growth. I keep the engine running by tracking what's getting done, fixing what's broken, and making sure nothing falls through the cracks.
What I can take off your plate.
Operations
Oversee daily operations so work gets done on time and done right.
Systems
Set up the tools and workflows your team runs on every day.
Processes
Document how things get done so it's repeatable and teachable.
People
Support your team with clear roles, expectations and communication.
Accountability
Track priorities and follow through so nothing slips.
Reporting
Regular updates so you always know exactly where things stand.
Why people hand this off.
You don't have the time.
Someone needs to watch the details every day. It doesn't have to be you.
You don't know how to do it.
Operations, systems, processes and accountability, built by someone who's done it before.
You just don't want to do it.
Hand off the daily details and get back to the parts of your business you actually enjoy.
Real results. Real people.
Growth that operations can keep up with.
I've helped scale a bankruptcy law firm, a Tax Prep & Resolution firm, a CPA firm and many other service businesses. Growth only sticks when operations keep up, and that's the work a fractional COO does.
“Hillary was responsive, easy to collaborate with, and made the setup process clear and organized. I especially valued her willingness to explain things and keep everything moving forward smoothly.”
You've got questions.
I've got answers.
What does a fractional COO do?
A fractional COO is part time operational leadership. I oversee the details, improve how work gets done, and build the systems, processes and accountability your business runs on, so it can grow without everything running through you, and without the cost of a full time executive.
How much does a fractional COO cost?
My fractional COO support is $125/hr. You get experienced operational leadership for the hours your business actually needs, without the salary, benefits and long term commitment of a full time executive.
When does a business need a fractional COO?
When you're the bottleneck for every decision, when things fall through the cracks as you grow, or when your team needs more structure than you have time to give. If you're ready to step back from the daily details, it's time.
What's the difference between a fractional COO and an operations manager?
An operations manager usually runs one defined area. A fractional COO looks at how the whole business runs, builds the systems and accountability around it, and works directly with the owner on priorities, on a part time basis.
What's the difference between a fractional COO and a business developer?
A business developer builds a plan to improve the whole business and leads you through it. A fractional COO stays in the daily operations, keeping systems, processes and people running smoothly. Many owners start with one and add the other.